We make sure your order is delivered to you promptly, safely and at low price and as you’d expect, our client service team is always reachable on 0121 555 8446 to answer any queries you will have.
Dispatch times
We can typically send plain items on a next day delivery, however, on some brands, this may increase up to 3-5 business days.
We ship custom orders in 5 business days.
Delivery tracking
We use DPD couriers who offer you with full tracking once your order is dispatched. On the morning of the date of delivery, you also receive an email, which provides you with a one-hour window for your delivery time
.
DPD can even build various arrangements with you, like changing the delivery date or leaving instructions to deliver with a neighbour. to view
UK and Ireland delivery costs
FREE standard delivery on all orders over £50 (Ex VAT only valid on website orders.)
£5.99 charge if below £99
This excludes the Scottish Highlands, Northern Ireland and Channel Islands/Isle Of Man. the overall delivery charge for these areas is £20, and delivery could take 2 business days.
International delivery prices: we have a tendency to additionally deliver throughout Europe and around the world. you’ll be able to see our full list of international rates here.
Click and Collect up to 10 business days, free
Click and Collect will show up if you’re near to our Smethwick Warehouse. This will show once you are logged into the My Account page.
For plain orders, you ought to be able to collect these between 1-5 business days depending on the brand. You’ll get an email invoice once your
order is prepared to collect.
For personalised items, they’ll take anywhere between 7-10 business days. You’ll get an email invoice once your order is prepared to collect.
Standard Delivery is 7-10 business days, £5.99 ex VAT
Standard delivery is accessible on all orders. We’ll provide you with your personalised garments anywhere between 7-10 days.
Blank Orders are 1-5 business days, £5.99 ex VAT
When ordered before midday, blank orders are going to be delivered following business day for the majority of our brands. However, for a few brands, it can take 3-5 business days.
Free Delivery is Over £50 7-10 business days
Free delivery is offered once you spend over £50 on our website (ex VAT) on site. Your garments are sent and with you inside 7-10 business days.
Items cannot be left without a signature provided by the recipient. Products without a logo or personalisation can have an average delivery time of 1-2 business days or 3-5 business days depending on the product.
Products with a logo or alternative form of personalisation will have a standard delivery time of 5-7 business days however there are further delivery choices such our 24-hour dispatch service which is able to see your order sent 24 hours from the point within which the order was placed. This delivery choice requires further payment and may be chosen once you checkout in the basket should your basket contain all applicable items.
Wide range of delivery choices are out there for variety of locations outside of the United Kingdom. standard delivery to mainland United Kingdom,
Ireland and also the Netherlands is free for all orders over £50 (Ex VAT) and simply £5.99 if the order total is below £50. This excludes the Scottish
Highlands, Northern Ireland and Channel Islands/Isle Of Man. the overall delivery charge for these areas is £20, and delivery could take 2 additional business days.
Samples: It can usually be troublesome to make sure you’ve got the proper size and colour prior to purchase, for this reason, we have a tendency to advocate ordering vesture samples.
If you’ve got a question concerning your order please call our client service team on
Freephone Sales 0121 555 8446 or email
info@proworkwear.co.uk.
Lines are open from 9 am to 5 pm Monday to Thursday and 9am to 4:30 pm on a Friday